Professional Summary
My name is Phillon Morris
Product Owner and former QA professional merging technical insight with user-centric product development.
Expert in translating quality metrics into actionable requirements and engaging user stories. Certified in agile methodologies with a proven record of data-driven decision making and stakeholder management. Specialized in leveraging emerging AI technologies to enhance product value and user experience.

Skills
Frameworks
Scrum / SAFe
Kanban
DSDM
Waterfall
Technical Skills
Product Innovation
A/B Testing
Product Strategy
Beta Testing
Project Management
Cross Functional Teams
Soft Skills
Inspiring Others
Relationship Builder /
Team Player
Problem Solver
Overcome Technical Challenges
Creative Thinker
Strategic-Thinking
Decision-Making
Time Management
Team Player
Tools and Software
Jira
Miro (Wireframes/User Flows)
Azure Dev Ops
Cursor Windsurf VS Code
Prompt Engineeering
MS Office
Languages
HTML (Basic)
JavaScript (Basic)
About Me.
I have experience leading cross-functional teams and overseeing the development and launch of new products, which demonstrates my ability to effectively manage and coordinate complex projects. My strong communication skills, as demonstrated through my experience presenting to large groups and collaborating with clients, will be valuable in a product management role.
Additionally, my experience with data analysis and my ability to use data to inform decision-making demonstrate my analytical and problem-solving abilities. These skills, combined with my ability to think strategically and my experience in the technology industry, has influenced my decision to seek a move into a product owner / management role.
Experience
Feb 2018 - Present
Systems Analyst
dunnhumby
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Interviewed stakeholders to collate feedback and define Common User Cases across the platform
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Created several wireframe designs within Miro to streamline the report ordering process which has been approved by the Senior Product Manager and UX team.
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Created wireframe designs within Miro for common Client User Journey’s
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Led a number of micro teams to manage problematic areas of the platform
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Defined backlog items (Epics, Features & Stories) in Jira for the Test Team
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Problem solving technical challenges on a daily basis during the SDLC
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Defined reports/queries and dashboards within Jira for Stakeholders
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Streamlined the regression test plans by 90% in Azure - Test Plans
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Led the migration for all Test artefacts from TFS to Azure Dev Ops
June 2014- Feb 2018
Senior Analyst
Harrods
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Implemented best testing practices during the SDLC for the Harrods re-platform project.
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Streamlined the Test and Defect Management process using TFS Online
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Developed report templates for Stakeholders to provide progress updates on a weekly basis.
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Designated problem solver working collaboratively bridging gaps between stakeholders and multiple migration project teams
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Led a number of micro teams to manage problematic areas of the platform
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Challenged the process flows for User Accounts and Checkout Journeys.
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Trained multiple test teams on using Microsoft Test Manager and TFS for managing all test artefacts.
June 2018 - Sept 2019
Worked on a number of personal projects on initial ideas, Wire-framing / Lo-Fi UX designs, Product Backlog Items defined in TFS and creating Beta Versions.
Feb 2010 - Dec 2012
Agile Lead,
AXA, Cobham, UK
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Defined Test Plans and Strategies
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Full participation within the SDLC from planning through to the release sign-off process.
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Involved in the planning, technical and estimation meetings to gain clarity on what was being delivered
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Trained and shadowed new members of the testing team
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Led daily stand ups/scrum meetings to highlight any blocking issues or risks
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Liaised with external testing teams on various projects to ensure that data feeds were sending the correct data
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Formed a close relationship with Business Analysts and Administrators to understand the implications of planned enhancements
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Worked closely with the Automation Development Team
March 2006 - June 2009
Analyst
Trigold Crystal, London, UK
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Streamlined a library of scenarios and results for the software & web-based applications
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Performed system testing on an online Oracle data warehouse (Compliance Shield) and the desktop application (Prospector)
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Liaised with 3rd Party suppliers regarding XML integrations into Trigold’s Prospector standard and bespoke sourcing software
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Verified rate changes supplied from Insurance providers (e.g., Aviva, Axa) are displayed correctly in Prospector

