Experience

Bio

Senior Test Analyst with Product Owner Responsibilities

Dunnhumby • 2018 - Present

- Translated testing insights into product improvements, leading to enhanced user experiences

- Leveraged QA expertise to write detailed, testable user stories and acceptance criteria

- Collaborated with Senior Product Manager to break down epics into well-defined user stories

- Created and validated user journeys through comprehensive test analysis

- Designed UX/UI improvements in Miro based on testing insights and user feedback

- Managed stakeholder relationships through UAT and release processes

- Led innovation sprints, applying A.I. knowledge to new product opportunities as a proof of concept

- Used test metrics and analytics to drive product decisions

Senior Test Analyst with Product Focus

Harrods • 2014 - 2018

- Utilized testing expertise to influence product decisions and feature prioritisation

- Transformed user requirements into comprehensive test scenarios and acceptance criteria

- Served on Release Advisory Board, providing quality-focused input on feature releases

- Bridged communication between technical teams and business stakeholders

- Managed external vendor relationships, ensuring quality deliverables

- Trained external testing teams on Microsoft Test Manager and TFS

- Created test strategies that aligned with product goals and user needs

Key Achievements:

- Improved product quality leading to 60% increase in throughput

- Reduced feature delivery time by 30% through efficient test planning and execution

- Achieved 70% reduction in defects through proactive requirement analysis

Hogarth Worldwide • 2012 - 2014

- Implemented ATDD, demonstrating strong product thinking and requirement definition

- Enhanced acceptance criteria through detailed analysis of user needs

- Led defect triage meetings, prioritising fixes based on business impact

- Improved communication between business owners and development teams

- Translated technical issues into business-relevant solutions

Previous Roles

Trigold Crystal*: *Test Analyst (03/2006- 06/2009)